Fixing problems

A site doesn't load or looks broken

Quick checks that fix most sites.

Updated October 26, 2026
  1. Pull down to reload, or tap reload in the menu.
  2. Turn off blocking for that site: tap the lock in the address bar and switch off Block ads on this site.
  3. If it's an http:// site, HTTPS-Only Mode asks before loading it. Tap to continue if you trust it.
  4. Try Desktop site from the menu, in case the phone layout is the problem.
  5. Check JavaScript is on in Settings, Site settings. Most sites need it.
  6. Still broken? Clear that site's data with Clear browsing data, then sign in again.

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